Welcome to the ResponsiveEd Service Desk & Knowledge Base.
Click Here To Enter A Service Desk Ticket
New Parents and Students - Please Create Service Desk Account
All Faculty and Staff - Use Google Button to Login
FACULTY ONLY:
Training Video Library
Resources for Distance Learning
**To access either of these drives, it is required that you are logged in with your ResponsiveEd Email Address.**
Looking for Job Aids, Resources, or Help Documents?
All job aids can be found on the left hand side of this screen (Page Tree). Click on a subject to expand the list and select the job aid you would like to view.
Instructions:
Confluence Knowledge Base
- No login allowed.
- The Knowledge Base (KB) contains support and troubleshooting articles.
Service Desk
- Login Required.
- ResponsiveEd Staff and Students - Use Google button (lower right portion of screen).
- All Others - Sign up for an account.
- To enter a Service Desk request please use the Need Support - Click Here link at the bottom of any Knowledge Base article.