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Welcome to the ResponsiveEd Service Desk & Knowledge Base.


 Click Here To Enter A Service Desk Ticket

New Parents and Students - Please Create Service Desk Account 

All Faculty and Staff - Use Google Button to Login


FACULTY ONLY:

Training Video Library

Training Cheat Sheet Library

Resources for Distance Learning

**To access these drives, it is required that you are logged in with your ResponsiveEd Email Address.**


Looking for Job Aids, Resources, or Help Documents? 

All job aids can be found on the left hand side of this screen (Page Tree). Click on a subject to expand the list and select the job aid you would like to view. 



Instructions:

Confluence Knowledge Base

  • No login allowed.
  • The Knowledge Base (KB) contains support and troubleshooting articles.

Service Desk

  • Login Required. 
  • ResponsiveEd Staff and Students - Use Google button (lower right portion of screen).
  • All Others - Sign up for an account.
  • To enter a Service Desk request please use the Need Support - Click Here link at the bottom of any Knowledge Base article.

Need Help? Quick Start Guide Here!